Featured work
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A Community-Driven Approach to HCD
Blog Post - April 2026
Government modernization efforts often focus on technology, but lasting improvements happen when services are designed around the people who use them.
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The Power of Difficult Conversations
Conference Talk - Oct 2023
At a large federal agency we needed to have difficult conversations about design maturity and what it would take for them to level up for their users.
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Giving Data a Soul
Blog Post - Feb 2023
Learn how to leverage the human-centered design approach to data visualizations so you can create the most effective visualizations.
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Improv Everyday
Lightning Talk - Oct 2020
Learn a few practical tips to improve your everyday communications with help from some principles of Improv.